Terms & Conditions (Terms of Service)

Effective Date: January 1, 2026

Welcome to www.nativusfarms.com (the “Website”). M/S Nativus Farms operates this platform with a commitment to quality and transparency. By accessing, browsing, or purchasing from our Website, you explicitly acknowledge and agree to the terms outlined below.

Please read these terms carefully. If you do not agree with any part of these conditions, we kindly ask that you discontinue your use of the Website immediately.

1. Agreement to Terms

We designed these Terms to ensure a safe and reliable environment for all our customers. Consequently, your use of this Website constitutes a binding legal agreement between you and M/S Nativus Farms. Furthermore, these Terms apply to all site visitors, customers, and merchants.

2. Account Registration & Security

To access specific features or finalize purchases, you may need to register an account. By doing so, you agree to provide current, complete, and accurate purchase and account information.

Your Responsibilities

  • Confidentiality: You must maintain the security of your login credentials.
  • Activity: You accept full responsibility for all activities that occur under your account.
  • Notification: You must notify us immediately upon discovering any unauthorized use of your account.

We reserve the right to terminate accounts, refuse service, or cancel orders if we detect suspicious activity or a violation of these Terms.

3. Product Accuracy & Pricing

We strive to represent our products as accurately as possible. However, the unique nature of farm-based products and digital displays requires certain clarifications.

  • Visual Representation: Colors and images may appear differently depending on your device’s display settings. Therefore, we cannot guarantee that your monitor’s display of any color will be accurate.
  • Pricing Updates: Prices for our products are subject to change without notice.
  • Error Correction: Occasionally, information on our site may contain typographical errors regarding product descriptions, pricing, or availability. We reserve the right to correct any errors and to change or update information at any time, including after you have submitted your order.

4. Order Acceptance & Payment Terms

When you place an order on our Website, it constitutes an offer to purchase the products under these Terms.

Order Confirmation

We may accept or decline your order at our sole discretion. Specifically, we may cancel orders due to stock limitations, payment processing failures, or suspicion of fraudulent intent. Your order remains unconfirmed until you receive a formal email or SMS confirmation from us.

Payments

You agree to pay all charges associated with your order, including applicable taxes and shipping fees, as displayed at checkout. We accept various payment methods (e.g., Credit/Debit Cards, UPI, Net Banking). If your payment method fails, we will not dispatch the order.

5. Shipping & Delivery

We understand that timely delivery is crucial. Therefore, we partner with reliable third-party logistics providers to get your order to you efficiently.

  • Estimates: Delivery timelines provided are estimates. Actual delivery times may vary based on your location and courier availability.
  • Delays: External factors such as holidays, strikes, or severe weather may cause delays. Consequently, M/S Nativus Farms is not liable for shipping delays caused by third-party carriers.

  • Policy: For a detailed breakdown of our shipping zones and costs, please review our dedicated Shipping Policy.

6. Returns, Refunds & Cancellations

We want you to love your purchase. However, if you need to return an item, specific conditions apply.

  • Eligibility: Generally, products must remain unused and in their original packaging to qualify for a return.
  • Defects: We address issues regarding transit damage or manufacturing defects promptly.

  • Reference: For complete instructions on how to initiate a return, please consult our Refund & Cancellation Policy. By placing an order, you agree to the terms stipulated in that policy.

7. Intellectual Property Rights

M/S Nativus Farms exclusively owns or licenses all content available on this Website. This includes, but is not limited to, text, graphics, logos, images, product descriptions, and software.
Prohibited Actions:

You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without express written permission from us. Unauthorized use violates copyright and trademark laws.

8. Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:

  1. For any unlawful purpose.
  2. To solicit others to perform or participate in any unlawful acts.
  3. To infringe upon or violate our intellectual property rights or the intellectual property rights of others.
  4. To transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service.

9. Limitation of Liability

To the fullest extent permitted by applicable law, M/S Nativus Farms shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.

Moreover, our total liability to you for any claim related to the purchase of products through the Website shall strictly be limited to the amount you paid for said products.

10. Third-Party Links

Our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. Consequently, we are not responsible for examining or evaluating the content or accuracy, and we do not warrant any liability for third-party materials or websites.

11. Governing Law & Jurisdiction

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Telangana, India.

Specifically, any disputes arising in relation to these Terms shall be subject to the exclusive jurisdiction of the courts located in Hyderabad, Telangana.

12. Changes to Terms of Service

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website following the posting of any changes constitutes acceptance of those changes.

13. Contact Information

We value open communication. If you have questions regarding these Terms of Service, please contact us using the details below:

  • Entity: M/S Nativus Farms
  • Email: info@nativusfarms.com
  • Phone: +91 9160936353
  • Location: Hyderabad, Telangana, India